COVID-19 Q&A
The situation with COVID-19 is one that Tudo & Co is constantly monitoring. Our main concern is everyone’s health and wellbeing, from our staff to each and every one of our customers.
We’ve ensured that all our products are made up to our usual safety standards, as well as establishing an even more rigorous cleaning process.
Can parcels contain the virus?
Fortunately as our shipping times are a standard 6-9 days (add unexpected delays) it has never occurred that international parcels can transmit the virus due to the virus's short lifespan (few hours or up to several days) on surfaces. The virus is predominantly transmitted from person to person.
According to the World Health Organisation (WHO):
"Yes.
The likelihood of an infected person contaminating commercial goods is low and the risk of catching the virus that causes COVID-19 from a package that has been moved, travelled, and exposed to different conditions and temperature is also low."
Please see more on their website here
In regards to our normal operations, we are mostly unaffected. Most orders still take 3-7 days to prepare and assemble before they are dispatched from our warehouse.
We are now shipping all orders with DHL and Fedex options (total up to a 3.5 week delivery ).
We can also offer surface mail options for large quantity orders. The delivery time for surface mail is 5-7 weeks but can offer substantial savings should timing not be an issue. Please email us for a quote with what you need to order.
Final note:
Stay safe, practise exceptional hygiene and maintain a reasonable distance from each other. Glad that in times like these we at least have the internet.
Thank you for your understanding during this time!
Thank you for your understanding during this time!